Privacy Policy
Last updated: 01 November, 2025
Bototola respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website or make a purchase.
By using our website, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Collected when you place an order, create an account, or contact us:
Name
Phone number
Email address
Delivery address
Payment details (processed securely through payment partners)
b. Technical/Automatic Information
Collected automatically when you browse our website:
Device information
IP address
Browser type
Pages viewed and time spent
Cookies (small files stored on your device)
c. Order & Activity Information
Products you view or add to cart
Orders placed, cancelled, or returned
We do not collect sensitive personal data such as NID/passport, financial account passwords, or biometric data.
2. How We Use Your Information
We use your information to:
Process and deliver orders
Contact you regarding your purchase
Improve website performance and user experience
Provide customer support
Prevent fraud or suspicious activity
Send relevant updates, offers, or notifications (you may opt out anytime)
3. How We Store and Protect Your Information
We take reasonable steps to protect your information by using:
Secure servers
Encrypted connections where applicable
Restricted access to personal data
However, no online platform can guarantee 100% security. If we ever detect a breach risk, we will take immediate action.
4. Sharing Your Information
We only share information with trusted parties when necessary:
a. Delivery Partners
To deliver your order (name, address, phone number).
b. Payment Gateways
To process secure online payments (we do not store card details).
c. Service Providers
Such as hosting, analytics, or customer support tools.
d. Legal Requirements
If required by Bangladeshi law enforcement or court orders.
We never sell your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies to:
Improve website performance
Remember your preferences
Analyze site usage
You may disable cookies in your browser settings, but some features may not work properly.
6. Your Rights
Depending on local laws and our policies, you may:
Request to update or correct your information
Request deletion of your account
Opt out of promotional messages
Ask how your information is being used
To request any of the above, contact us using the details at the bottom of this page.
7. Data Retention
We keep your information only as long as:
Your account is active, or
It is needed for order history, delivery issues, accounting, or tax/legal compliance
After that, we securely delete or anonymize the data.
8. Third-Party Links
Our website may contain links to other websites.
We are not responsible for the privacy practices of other sites you visit through those links.
9. Changes to This Policy
We may update this Privacy Policy when needed.
The updated version will always be available on this page with a new date.
Your continued use of the website means you accept the latest version.
10. Contact Us
For any questions, concerns, or data-related requests, contact us.